The Turtle and the Hare: A Recap of 3 Days of Downtime

By Eric Chiang on Mar 25, 2016 in Stories

Like many companies, Gliffy has been on a journey to migrate our services to an Infrastructure as a Service (IaaS) offering such as Amazon Web Services (AWS), Microsoft Azure or Google Cloud Platform. In fact, our latest Atlassian add-on product, Gliffy Diagrams in JIRA Cloud, was built from the ground up using an IaaS and architected as a collection of microservices enabled by Docker.

Being pragmatic, we chose to migrate pieces of our Gliffy Online (GO) platform towards this architecture over time rather than take on a complete rewrite. Therefore, the bulk of our GO infrastructure still resides at a fully-managed hosting provider. It was this part of our infrastructure that suffered downtime as a result of a simple human error.

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Can Google Drive Replace Microsoft Word?

By Liza Mock on Mar 16, 2016 in Let's Talk Tech,Stories

We at Gliffy consider ourselves to be a tech-forward office. We’re usually up on the latest gadgets, software, games and Kickstarter campaigns. And while Gliffy diagrams can be added to Word, PowerPoint and Google Drive with equal ease, most of us will choose Google Drive over Microsoft hands down. Is it really because one is…

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How to Create UML Diagrams with Gliffy

By Zack Kushner on Mar 04, 2016 in Stories,Tips and Tricks

Drawing UML diagrams with Gliffy is easy regardless of which type of diagram you want to create. All you need to do is spend a couple of minutes playing with the intuitive Gliffy interface and you’ll be diagramming like a pro. In this UML diagram creation walk-through we’ll assemble a package diagram, but these same…

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Top 10 PowerPoint Hacks

By Liza Mock on Mar 02, 2016 in Stories,Tips and Tricks

Love it or hate it, Microsoft PowerPoint is one of the most popular applications for creating and giving presentations. According to a survey conducted in 2015, more than a quarter of people see at least one presentation per day in any given work week. That’s almost twice as many as six years ago. Knowing how…

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How to Use Gliffy as a Team

By Liza Mock on Feb 16, 2016 in Stories,Tips and Tricks

Type in “communication in the workplace statistics” into google and get ready to be scared. You’ll see article upon article with statistics showing how frequently communication fails, how often lack of communication is cited as the #1 reason for work woes and on and on and on. Most jobs depend on us communicating constantly and…

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What Is Business Process Model Notation (BPMN)?

By Liza Mock on Feb 09, 2016 in Stories,Tips and Tricks

Business-process modeling notation, or “BPMN,” is used to create graphical, flow-chart representations of business processes. It’s an important element of business-process management, also known as “BPM.” With BPMN, business leaders and analysts can map out the flow of transactions and procedures in order to better locate potential bottlenecks or inefficiencies or to introduce new processes…

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How to Get to Super(B) owl 50 on Time!

By Zack Kushner on Feb 02, 2016 in Latest & Greatest,Stories

‘Sup bro! How ’bout them sports-ballers, huh? Playing that sports-ball so well they get to compete in Super Bowl 50 — which is both a pleasingly round number and right here in San Francisco! Assuming, of course, that by San Francisco we mean Santa Clara, which is only a short, uh, drive, uh, down the…

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Scrum: What It Is and How It Works

By Liza Mock on Jan 29, 2016 in Let's Talk Tech,Stories

Some of you may remember the far away and long ago 1990s. A time when personal computers were a relatively new thing, software engineers had not been issued their standard hoodie uniform, and we had not yet heard of SCRUM. It was a dark time when most projects followed a Waterfall software development methodology: teams…

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